Terms of service

These terms govern quotes issued through QuoteDray (the "Platform") and bookings made from them. The Platform is operated by Annie Summer, a California business registered with the Federal Motor Carrier Safety Administration as a property broker under MC-1290692 (USDOT 3695169), 19542 Gravina St, Rowland Heights, CA 91748 ("Broker", "we"). By requesting a quote or submitting a booking you ("Customer") agree to these terms.

Last updated 2026-10-02

1. Broker role

1.1 Broker arranges transportation by independent, contracted motor carriers ("Carriers"). Broker is not a motor carrier and does not take possession of cargo. Carriers are responsible for the physical transportation and for the cargo in their care.

1.2 Broker selects the Carrier for each move. Carrier identity is provided on request after booking and in the transaction records kept under 49 C.F.R. § 371.3.

2. Quotes

2.1 Itemized pricing. Every quote lists separately: (a) the linehaul charge per container, which includes fuel; (b) terminal and port fees, passed through at actual cost; (c) chassis, charged per day with the stated minimum number of days; and (d) the accessorial schedule. Quotes do not state an all-in or total price.

2.2 Quote types. A Firm quote is a binding price for the linehaul within its validity. An Indicative quote and a Pending quote are estimates; Broker will confirm a firm price before dispatch, and the Customer may decline it.

2.3 One price. Quoted prices are not negotiable. Broker may record price feedback but will not revise a quote because of it.

2.4 Validity. A quote is valid until the date shown (by default 15 days from issue). Where a quote shows an applicable ETA window, the price applies to containers available for pickup within that window.

2.5 Assumptions. Unless stated otherwise, quotes assume the equipment shown, legal weight (cargo not exceeding 44,000 lbs for 40′/45′ and 38,000 lbs for 20′ containers), live unload, a commercial delivery address with standard access, and non-hazardous cargo. If actual conditions differ, the accessorials in the quote's schedule apply.

2.6 Broker may issue an updated version of a quote (for example after a Carrier confirms a rate). The latest version shown on the quote page governs.

3. Accessorials and pass-through charges

3.1 Accessorials (for example chassis days beyond the minimum, detention after free time, pre-pull, yard storage, chassis split, drop, overweight / tri-axle, hazmat, residential delivery, layover, stop-off, redelivery, scale, dry run) are charged only if incurred, at the rates in the quote's accessorial schedule. Items marked "quoted per lane" are priced before dispatch.

3.2 Terminal fees (e.g. PierPass TMF, Clean Truck Fund, gate fees) and tolls are passed through at actual cost.

3.3 Not included: ocean-carrier per diem / detention, terminal demurrage and storage, customs exams and holds, and any charges resulting from cargo not being released or available. These are the Customer's responsibility.

4. Customer obligations

4.1 Provide accurate information: container number, size and type, cargo weight, hazmat classification (with required documents), pickup terminal, delivery address and appointment, and release status.

4.2 Ensure cargo is released by the ocean carrier and customs before the requested pickup, and that the consignee accepts delivery during the appointment.

4.3 Misdeclared weight or hazmat, failed appointments, refused deliveries and dry runs are charged per the accessorial schedule.

5. Booking, cancellation and dry run

5.1 Submitting the booking form on a quote page is a request to book. A booking is confirmed when Broker confirms dispatch.

5.2 Cancellation after dispatch or after a Carrier has been assigned is charged as a dry run per the accessorial schedule, plus any Carrier charges actually incurred (for example pre-pull or chassis).

6. Payment

6.1 Invoices are issued after delivery; payment terms are those stated on the booking confirmation or invoice.

6.2 Pass-through charges and accessorials are invoiced with supporting documents (receipts, proof of delivery, gate and terminal records).

7. Claims and liability

7.1 Cargo loss or damage claims are handled against the Carrier under 49 U.S.C. § 14706 (Carmack). Broker will assist the Customer in presenting claims. Claims must be filed in writing within nine (9) months of delivery (or of the date delivery should have occurred).

7.2 Broker's liability is limited to losses caused by its own negligence in arranging the transportation and, to the extent permitted by law, does not exceed Broker's compensation for the affected shipment. Neither party is liable for indirect or consequential damages.

7.3 Broker is not liable for delays or failures caused by events beyond its reasonable control, including terminal congestion, chassis shortages, weather, labor actions and government actions.

8. Accounts and use of the Platform

8.1 Quotes and bookings require an account. The Customer is responsible for activity under its account and for keeping its password secure.

8.2 The Platform's assistant is an automated system and quotes are produced by the pricing engine under Section 2. Broker may correct an obvious system error (for example an amount clearly inconsistent with the market) before dispatch and will notify the Customer.

8.3 Scraping or bulk collection of the Platform's pricing data and interference with its operation are not permitted; Broker may suspend accounts that do so.

8.4 Platform content (pages, accessorial schedules, rate ranges) is protected by copyright. It may be used for your own business and may not be resold or republished as a dataset.

9. Records and privacy

9.1 Broker keeps a record of each brokered transaction for three years; parties to the transaction may review it as provided in 49 C.F.R. § 371.3.

9.2 Information submitted through the Platform is used to prepare quotes and arrange transportation and is shared with the assigned Carrier as needed. Third-party processors (hosting, email, AI model services) are listed in the Privacy policy.

10. General

10.1 Governing law: the laws of the State of California. Disputes are subject to the courts having jurisdiction where Broker is located.

10.2 These terms prevail over conflicting terms in the Customer's documents unless agreed in writing.

10.3 These terms are published in English and Chinese with the same content; in case of inconsistency the English version governs.

10.4 Questions: info@quotedray.com.